Delivery & Self-Collection Information

Free Self-Collection
• 24-hour access at Eden's Ground Studio 
By appointment only


Complimentary standard delivery for orders above $150, applicable to one location only.

Residential Delivery, per location
• Standard delivery, 11am to 5pm: $20
• Morning delivery, 9am to 11am: $35
• Evening delivery, 5pm to 8pm: $35

Same-day or urgent delivery: $60 
Subject to availability,
WhatsApp us at +65 8921 1168 to enquire.

*Complex loading, setup, or extended waiting time may incur further charges.
Special Access Delivery, per location

• Commercial buildings, offices, shopping malls, hotels, warehouses and event venues:  $45

Restricted access, per location
• Places such as Changi Airport and Terminals, Sentosa, Gardens by the Bay, Singapore Zoo: $55


For all deliveries:

  • All available delivery and shipping rates will be shown at checkout.
  • Please ensure someone is available to receive the order. If the sender or recipient cannot be reached within 10 minutes of the courier’s arrival, the order may be left at the reception, doorstep, or another suitable location. Eden’s Ground is not responsible for any loss or damage thereafter.
  • Any unsuccessful delivery will be treated as a redelivery, with any applicable charges borne by the customer unless the unsuccessful delivery was due to an error on Eden’s Ground’s part. 
    *For fresh flowers and other perishable items, redelivery may not be possible due to their limited lifespan, and a replacement order with additional delivery charges may be required.
  • Redirection to a different address or redelivery within the next 24 hours is charged at $20 per location, scheduled upon payment.
  • Any security clearance, loading bay access, permits or venue requirements must be arranged by the sender, recipient or client. Eden’s Ground is not responsible for delays caused by access restrictions or venue management.
  • Eden’s Ground is not responsible for delays or failed deliveries caused by incorrect or incomplete delivery details.
  • Non-floral items generally require around 5 days for delivery, unless otherwise stated.
  • Floral orders will be delivered on the delivery date selected by the customer.
  • Unclaimed non-floral items may be disposed of after a 2-month grace period.

Wedding and Events/ Corporate Events

  • Logistics for larger scale or bulk orders, including weddings, events, off-site workshops and corporate gifting, will be quoted separately based on the scale, quantity, access requirements and overall scope of the setup or delivery.
    Kindly WhatsApp us at +65 8921 1168 to enquire.
  • Redirection to a different address or redelivery within the next 24 hours will be charged at the same applicable logistics rate and scheduled upon payment.
  • Delivery for all rental items is available only as part of full wedding or event floral setup bookings. 
  • For standalone rentals, self-collection and return at our studio will be required.